We might need to collect personal information, and verification documents for our VIP program such as (Identification Card, Address, Telephone Number, and Date of Birth) for the VIP gifts, redemption Items delivery, booking flight, tickets etc. If you fail to provide us the information we requested, we might be unable to send out the gifts, items or deals which we may offer to you. However, we will not disclose your personal information to any other 3rd party. Your information is 100% safe with us. We know how important your privacy is.
Also, as part of EightStorm’s VIP Program, we reserve the right at any time to review, refuse or revoke the VIP membership of any player. And/or to amend, cancel, reclaim or refuse any romotion or benefits of the VIP Club or these Terms at our own discretion. This is very rare but if necessary, no correspondence will be entered into.
VIP Program Rules
1. The EightStorm VIP Program is a reward program, available to all active accounts, connected to your wagering on EightStorm.
2. Only players with an active account on EightStorm.com can take part in the Program.
3. Excluded and self-excluded players may not participate in the program, and cannot claim any pending rewards once their account is inactive.
4. Any participation in the EightStorm VIP Program is void where prohibited by law or regulation.
5. When you play for €10, or currency equivalent, you generate 1 Loyalty Point.
6. Bets placed over the amount of €0.20 will generate loyalty points. For example, a bet of €5.10 will generate the same amount of loyalty points as a bet of €5.
7.The contribution that a game has towards the VIP Program is at Eight Storm’s discretion and will vary from game to game:
- Slot Games count 100% towards VIP Program
- Classic Slots and Video Slots count 100% towards VIP Program
- Table Games (slots and live) count 10% towards VIP Program
- Poker Games (slots and live) count 0% towards VIP Program
8. In most cases, you trigger a reward when you level up. The reward can be a choice of offers, consisting of cash, free spins or a deposit bonus. Please allow up to 7 days for the reward to appear in your account but we endeavour to make it instantly available.
9. Free spin rewards, when applicable, have to be used within seven days or they will be forfeited.
10. Free spins have a 40x (forty times) wagering within 30 days, or the bonus money associated to the bonus will be forfeited.
11. Cash bonus rewards earnt from VIP programs will be added to your cash wallet and have no wagering requirements.
12. Deposit bonus rewards will be activated on your deposit page as soon as you no longer have an active bonus. The deposit bonus will stay available on your account until you have used it, and the general bonus terms of 40x rollover and conditions apply.
13. We reserve the right to ask for a KYC procedure before giving out any rewards connected to the Eight Storm VIP Program.
14. Benefits and rewards you get in the program are not transferable.
15. The Loyalty Program is applicable on all gameplay from November 9th 00:00:00 (GMT+8)
16. We reserve the right to suspend, cancel, withdraw or alter the Eight Storm VIP Program, including these terms and conditions or any individual’s account or points at any time.